Update – Site Reconfiguration and Improving Patient Access

25 November 2019

Our estates reconfiguration plans to improve patient access have been approved.  The new integrated care navigation centre would facilitate an improved infrastructure to manage our phone lines and reduce wait times for our patients.

We are currently working closely with NHSE and CCG to put a proposal in place to implement these changes without inconveniencing our patients.

We will be in touch in January with an update on when we envisage three site closures; LightmoorHighfield and Aqueduct will take place.

Please see below for more details of the proposed changes announced in July 2019

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Update - Please note the practice will be closed from 6pm on Friday 3rd May until 8am on Tuesday 7th May due to the Bank Holiday.

Think which service? - NHS Shropshire, Telford and Wrekin (shropshiretelfordandwrekin.nhs.uk) Please dial 111 for any non-urgent medical issue that cannot wait until the practice reopens. As always please only dial 999 for any urgent/life threatening matters.

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