One of the Government’s key aims is to reduce waiting times and improve access to general practice, as part of this work, we introduced Health Co-Pilot earlier this summer which is now fully operational. The next phase of this work is to improve our telephone system so that it can fully support and enhance our...
Important information for all patients of Teldoc Medical Practice: There is no excuse for abuse. Instances of abusive and bad behaviour are a growing concern within our GP practices across Shropshire, Telford and Wrekin. We are appealing to everyone to please remember the pressures our healthcare professionals are facing and to be respectful and kind...
This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment. If you are ex-forces, please let your GP...
Did you know that, in addition to your GP, there are other health professionals in general practice who can help you get the right care? General Practice teams are made up of a whole range of professionals, such as nurses, paramedics and clinical pharmacists. But a new survey has found that many people don’t realise...
Who Are We? The PPG are volunteers that meet to feedback patient experience and aim to help improve the service for patients. Please visit our webpage for more information on us and dates for our next meeting – www.teldoc.org/patient-participation-group Covid Vaccinations 98,800+ vaccinations have been given to date. www.teldoc.org/get-vaccinated Spring Booster From now until Friday...
DISCOVER ME is a nationwide research study that aims to analyse health and genetic information of thousands of people, the aim is to increase our understanding of many different diseases to help improve patient care.
GPs are the backbone of the NHS – and right now they need our support and understanding more than ever. The pressure on all areas of the health and care system has been almost unprecedented over the recent period and when we hear patients and members of the public expressing frustration, we understand. But, as...
From the end of August 2020 the phone numbers for Lawley Medical Practice 01952 560011 and 01952 560012 will cease as the phone lines are switched to our main number and managed from our new Integrated Care Navigation Centre. Going forward all patients when contacting all Teldoc sites can ring our main freephone number – 03300 536456. The new system will...
Our estates reconfiguration plans to improve patient access have been approved. The new integrated care navigation centre would facilitate an improved infrastructure to manage our phone lines and reduce wait times for our patients. We are currently working closely with NHSE and CCG to put a proposal in place to implement these changes without inconveniencing...
Summary of the discussions held Your questions answered from the Teldoc Patient Engagement Meeting held on 24th July 2019. Question – I had not recieved a letter about the closures. Why? Answer – The letters were sent to all patients who had registered their preference as one of the three sites that are proposed for...
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