Latest News

All the latest news and events about Teldoc, the NHS and around Telford and Wrekin
Communications Update on IT Outage

To all patients and residents across Shropshire, Telford and Wrekin. Following the global IT outage on Friday 19 July 2024, we can report that EMIS – the appointment and patient record system – is now up and running for GP practices, community pharmacies, and the Prescription Ordering Direct (POD) service. However, please note that disruption...

NHS STW Response to Global IT Outage

To all patients and residents in Shropshire, Telford and Wrekin, we are aware of an IT outage that is impacting organisations globally, including some health services across the country. If you have a healthcare appointment scheduled for today, please still attend unless advised otherwise. Local health and care partners are working together to monitor the...

There is No Excuse For Abuse

Important information for all patients of Teldoc Medical Practice: There is no excuse for abuse. Instances of abusive and bad behaviour are a growing concern within our GP practices across Shropshire, Telford and Wrekin. We are appealing to everyone to please remember the pressures our healthcare professionals are facing and to be respectful and kind...

What is Social Prescribing and How Can it Work For You?

Your health and well-being can be influenced by various factors, including your financial situation, social interactions, and living conditions. GPs often see patients who are dealing with feelings of isolation, stress from work, or concerns about finances and housing and other issues that extend beyond the scope of traditional medical treatment.  Social prescribing steps in...

We Are An Armed Forces Veteran Friendly Accredited Practice

This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment. If you are ex-forces, please let your GP...

Covid Antiviral Treatment Trial Opens in Shropshire

A new pill that targets the symptoms of Covid is being trialled in Shropshire. The drugs could help clinically vulnerable people with Covid in the community recover sooner, preventing the need for hospital admission and easing the burden on the NHS. Medical practices run by Teldoc in Telford are one of only two organisations in...

A Message To All Of Our Patients

GPs are the backbone of the NHS – and right now they need our support and understanding more than ever. The pressure on all areas of the health and care system has been almost unprecedented over the recent period and when we hear patients and members of the public expressing frustration, we understand. But, as...

Join Dementia Research

September is World Alzheimer’s Month and this time each year, people from around the world come together to raise awareness about dementia. September 2021 marks the tenth year of this important global awareness campaign. Rates of dementia are increasing; every three minutes, someone in the UK develops dementia. There are currently 850,000 people in the...

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