Please join us for an open day for anybody affected by cancer, their loved one’s carers and professionals. Please come join us for an opportunity to find out more about local and national services that support those affected by Cancer. Local speakers and demonstrations to be announced. Follow us on our social media to keep...
A brand-new online prescription ordering service has been launched for the county improving access for patients. In addition to the current phone and email service provided by the Prescription Ordering Direct (POD) team, an online prescription ordering form is now available so patients can place orders quickly and easily online. Patients who regularly submit repeat...
The way GP services are provided on evenings, weekends and bank holidays is changing
GPs are the backbone of the NHS – and right now they need our support and understanding more than ever. The pressure on all areas of the health and care system has been almost unprecedented over the recent period and when we hear patients and members of the public expressing frustration, we understand. But, as...
We understand the capacity issues relating to Prescription Ordering Direct (POD) has led to a significant inconvenience to patients. POD is a service commissioned by the Shropshire, Telford & Wrekin CCG for repeat medication requests. The service is not part of Teldoc and we have no control over its capacity. Since the Pandemic and similar to...
From 26th July 2021, we are changing the way you need to order prescription requests. To reduce the risk of infection control, Teldoc sites will no longer be accepting paper prescription requests from 26 July 2021. Please send your prescription requests by using one of the following methods: By using the Patient Access or NHS app By...
Should we be unable to offer you an appointment at your preferred site/time we are now able to offer appointments at an alternative site within Teldoc. We hope this will enable us to more effectively meet your needs. Please ask our front of house staff and call handlers for further information
Dear Patients Currently Teldoc are switching over to a new telephone service as part of a new service provision to all GP practices in Telford and Wrekin. Whilst every effort is being made to minimise disruption to services and to telephone access some disruption cannot be avoided. We apologise for any inconvenience you might experience....
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