Self-Referral

Due to increased waiting times for outpatient appointments, GPs have seen a rise in patient requests to “expedite” their appointments. We urge all our patients awaiting hospital appointments to be patient and wait to be contacted.

As a GP surgery, we are not notified of any waiting times for clinics or provided with hospital hotline numbers. If your appointment has been delayed please contact your consultant secretary for any updates. If you are waiting for your first appointment with a consultant and have not heard for a long time, please contact the outpatient department in the first instance and then the consultant secretary.

If you have been unable to contact outpatients or the secretary, please contact PALS (Patient Advice and Liaison Service) https://www.nhs.uk/nhs-services/hospitals/what-is-pals-patient-advice-and-liaison-service/

Please note that waiting a longer time for an appointment does not deem your request urgent.

If you are experiencing worsening of your symptoms, we advise you to contact your specialist directly so they can assess your condition and make the necessary arrangements if an expedite of your appointment is appropriate. If you have difficulty in accessing your consultant, we advise you to contact PALS for assistance.

The Wellbeing and Recovery College provides recovery-focused education courses that are accessible to everyone in our local communities. We work together to create an environment of hope, control and opportunity for us all.

https://recovery.mpft.nhs.uk/

The Healthy Lifestyle Service provides a FREE personal service to motivate, encourage and support local people to make changes to improve their health and wellbeing.

Tel: 01952 382582

• Live Well Directory
• Access Service
• See more Mental Health Services

Supporting those affected by drugs and alcohol in Telford & Wrekin. The service is free and confidential, serving both children and young people 10+ and adults 18+. Telford STaRS is led by Inclusion (part of Midlands Partnership NHS Foundation Trust) working with Aquarius and Willowdene.

Adults (18+) STaRS – White Chapel House, Whitechapel Way, Telford, TF2 9FN

Tel: 0300 456 4291 –  https://www.telfordstars.org/home/over-18s/

Young people (<18) – The Glebe, Glebe Street, Wellington, Telford, TF1 1JP

Tel: 0300 456 4291 – https://www.telfordstars.org/home/under-18/

See more Addiction Services

Direct Self-Referral Pathway for Accessing NHS Talking Therapies

Telford Wellbeing Service is here to help people with common mental health problems, such as anxiety and depression. We offer information, guidance and talking therapies, including Cognitive Behavioural Therapy (CBT), Eye Movement Desensitization and Reprocessing (EMDR), and counselling.

Telford & Wrekin

• Online via the self-referral portal: Telford & Wrekin Self-Referral Form (mayden.co.uk)

Telephone: 01952 457 415 (open 9.30am-4.30pm, Monday to Friday). The patient’s details will be taken and a telephone assessment arranged.

• Telford Domestic Abuse
• West Mercia Women’s Aid
• See more services here