The way GP services are provided on evenings, weekends and bank holidays is changing
The way GP services are provided on evenings, weekends and bank holidays is changing
A new pill that targets the symptoms of Covid is being trialled in Shropshire. The drugs could help clinically vulnerable people with Covid in the community recover sooner, preventing the need for hospital admission and easing the burden on the NHS. Medical practices run by Teldoc in Telford are one of only two organisations in...
GPs are the backbone of the NHS – and right now they need our support and understanding more than ever. The pressure on all areas of the health and care system has been almost unprecedented over the recent period and when we hear patients and members of the public expressing frustration, we understand. But, as...
September is World Alzheimer’s Month and this time each year, people from around the world come together to raise awareness about dementia. September 2021 marks the tenth year of this important global awareness campaign. Rates of dementia are increasing; every three minutes, someone in the UK develops dementia. There are currently 850,000 people in the...
We understand the capacity issues relating to Prescription Ordering Direct (POD) has led to a significant inconvenience to patients. POD is a service commissioned by the Shropshire, Telford & Wrekin CCG for repeat medication requests. The service is not part of Teldoc and we have no control over its capacity. Since the Pandemic and similar to...
From 26th July 2021, we are changing the way you need to order prescription requests. To reduce the risk of infection control, Teldoc sites will no longer be accepting paper prescription requests from 26 July 2021. Please send your prescription requests by using one of the following methods: By using the Patient Access or NHS app By...
Whilst covid cases are high and rising, scientific data suggests some individuals who have received x2 vaccinations may still become infected with Covid-19 There is also a continual infection risk from a person who is infected but shows no symptoms. As a responsible healthcare provider, in order to protect our patients and staff, all of...
Whilst covid cases are high and rising, scientific data suggests some individuals who have received x2 vaccinations may still become infected with Covid-19 There is also a continual infection risk from a person who is infected but shows no symptoms. As a responsible healthcare provider, in order to protect our patients and staff, all of...
From the end of August 2020 the phone numbers for Lawley Medical Practice 01952 560011 and 01952 560012 will cease as the phone lines are switched to our main number and managed from our new Integrated Care Navigation Centre. Going forward all patients when contacting all Teldoc sites can ring our main freephone number – 03300 536456. The new system will...
Our estates reconfiguration plans to improve patient access have been approved. The new integrated care navigation centre would facilitate an improved infrastructure to manage our phone lines and reduce wait times for our patients. We are currently working closely with NHSE and CCG to put a proposal in place to implement these changes without inconveniencing...