Latest News

All the latest news and events about Teldoc, the NHS and around Telford and Wrekin
Changes to the Emergency Supply of Repeat Medication

From April 2023, patients who are in immediate need or require emergency repeat medications will need to visit www.111.nhs.uk or call 111. This may include running out of medication, losing or damaging medicines, or patients going away from home and forgetting their medication. Patients will continue to have access to urgent supplies but from 1...

Brand-New Online Prescription Service Launched

A brand-new online prescription ordering service has been launched for the county improving access for patients. In addition to the current phone and email service provided by the Prescription Ordering Direct (POD) team, an online prescription ordering form is now available so patients can place orders quickly and easily online. Patients who regularly submit repeat...

We Are Once Again Accepting Paper Prescription Requests

We understand the capacity issues relating to Prescription Ordering Direct (POD) has led to a significant inconvenience to patients. POD is a service commissioned by the Shropshire, Telford & Wrekin CCG for repeat medication requests. The service is not part of Teldoc and we have no control over its capacity. Since the Pandemic and similar to...

Change To the Way You Need to Order Prescription Requests.

From 26th July 2021, we are changing the way you need to order prescription requests. To reduce the risk of infection control, Teldoc sites will no longer be accepting paper prescription requests from 26 July 2021. Please send your prescription requests by using one of the following methods: By using the Patient Access or NHS app By...

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