Nearly 400,000 people have used a new prescription tracking feature in the NHS App in the first ten weeks since its launch, helping reduce unnecessary calls and visits to pharmacies. The handy “Amazon-style” tracker allows people to check the status of their medications as easily as their online shopping and has already been used 715,000...
NHS Shropshire, Telford, and Wrekin have launched a new campaign, ‘Think Twice, Order Right,’ to address the significant issue of medicines waste in our community. Did you know that approximately £2.6million of medicine items are wasted unnecessarily in Shropshire, Telford and Wrekin each year? This campaign aims to reduce this waste, protect patient safety, and ensure...
Teldoc Health Co-Pilot: Our Triage and Appointment System is changing this Summer Teldoc Health Co-pilot is moving to a new platform to continue to provide your online service. We have been using Health Co-Pilot since June 2024 and have received positive feedback from patients over the last 12 months. Whilst we make these changes there...
From April 2023, patients who are in immediate need or require emergency repeat medications will need to visit www.111.nhs.uk or call 111. This may include running out of medication, losing or damaging medicines, or patients going away from home and forgetting their medication. Patients will continue to have access to urgent supplies but from 1...
A brand-new online prescription ordering service has been launched for the county improving access for patients. In addition to the current phone and email service provided by the Prescription Ordering Direct (POD) team, an online prescription ordering form is now available so patients can place orders quickly and easily online. Patients who regularly submit repeat...
We understand the capacity issues relating to Prescription Ordering Direct (POD) has led to a significant inconvenience to patients. POD is a service commissioned by the Shropshire, Telford & Wrekin CCG for repeat medication requests. The service is not part of Teldoc and we have no control over its capacity. Since the Pandemic and similar to...
From 26th July 2021, we are changing the way you need to order prescription requests. To reduce the risk of infection control, Teldoc sites will no longer be accepting paper prescription requests from 26 July 2021. Please send your prescription requests by using one of the following methods: By using the Patient Access or NHS app By...
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