Please accept our sincerest apologies for the multiple text messages you may have received from us late last week and into Friday night. This was caused by an unexpected technical glitch with our new messaging provider. While we worked to resolve it immediately, the messages continued to send. We have since reverted to our previous,...
Teldoc Health Co-Pilot: Our Triage and Appointment System is changing this Summer Teldoc Health Co-pilot is moving to a new platform to continue to provide your online service. We have been using Health Co-Pilot since June 2024 and have received positive feedback from patients over the last 12 months. Whilst we make these changes there...
One of the Government’s key aims is to reduce waiting times and improve access to general practice, as part of this work, we introduced Health Co-Pilot earlier this summer which is now fully operational. The next phase of this work is to improve our telephone system so that it can fully support and enhance our...
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