Latest News

All the latest news and events about Teldoc, the NHS and around Telford and Wrekin
Technical Fault – Text Messaging Issues

Please accept our sincerest apologies for the multiple text messages you may have received from us late last week and into Friday night. This was caused by an unexpected technical glitch with our new messaging provider. While we worked to resolve it immediately, the messages continued to send. We have since reverted to our previous,...

Health Co-Pilot Update Summer 2025

Teldoc Health Co-Pilot: Our Triage and Appointment System is changing this Summer Teldoc Health Co-pilot is moving to a new platform to continue to provide your online service. We have been using Health Co-Pilot since June 2024 and have received positive feedback from patients over the last 12 months. Whilst we make these changes there...

New Improved Services at Teldoc

One of the Government’s key aims is to reduce waiting times and improve access to general practice, as part of this work, we introduced Health Co-Pilot earlier this summer which is now fully operational. The next phase of this work is to improve our telephone system so that it can fully support and enhance our...

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Update - Please note the practice will be closed from 6:30pm on Wednesday 24th 2025 until 8am on Monday 29th December 2025.

We wish all our patients a Merry Christmas

Think which service? - NHS Shropshire, Telford and Wrekin (shropshiretelfordandwrekin.nhs.uk) Please dial 111 for any non-urgent medical issue that cannot wait until the practice reopens. As always please only dial 999 for any urgent/life threatening matters.

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