WaitLess App Launching to the Public

The NHS across Shropshire, Telford and Wrekin is launching a new smartphone app called WaitLess, designed to help people choose the most appropriate urgent and emergency care service and better understand waiting times across the system. The app provides live waiting times, queue numbers and estimated treatment times at local Urgent Treatment Centres (UTCs) and...

Health Co-Pilot Update Summer 2025

Teldoc Health Co-Pilot: Our Triage and Appointment System is changing this Summer Teldoc Health Co-pilot is moving to a new platform to continue to provide your online service. We have been using Health Co-Pilot since June 2024 and have received positive feedback from patients over the last 12 months. Whilst we make these changes there...

Multiple Site Access

Should we be unable to offer you an appointment at your preferred site/time we are now able to offer appointments at an alternative site within Teldoc.  We hope this will enable us to more effectively meet your needs.  Please ask our front of house staff and call handlers for further information

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