Latest News

All the latest news and events about Teldoc, the NHS and around Telford and Wrekin
We Are Once Again Accepting Paper Prescription Requests

We understand the capacity issues relating to Prescription Ordering Direct (POD) has led to a significant inconvenience to patients. POD is a service commissioned by the Shropshire, Telford & Wrekin CCG for repeat medication requests. The service is not part of Teldoc and we have no control over its capacity. Since the Pandemic and similar to...

Change To the Way You Need to Order Prescription Requests.

From 26th July 2021, we are changing the way you need to order prescription requests. To reduce the risk of infection control, Teldoc sites will no longer be accepting paper prescription requests from 26 July 2021. Please send your prescription requests by using one of the following methods: By using the Patient Access or NHS app By...

Multiple Site Access

Should we be unable to offer you an appointment at your preferred site/time we are now able to offer appointments at an alternative site within Teldoc.  We hope this will enable us to more effectively meet your needs.  Please ask our front of house staff and call handlers for further information

New Telephone System

Dear Patients Currently Teldoc are switching over to a new telephone service as part of a new service provision to all GP practices in Telford and Wrekin. Whilst every effort is being made to minimise disruption to services and to telephone access some disruption cannot be avoided. We apologise for any inconvenience you might experience....

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Update - Please note the practice will be closed from 6:30pm on Wednesday 24th 2025 until 8am on Monday 29th December 2025.

We wish all our patients a Merry Christmas

Think which service? - NHS Shropshire, Telford and Wrekin (shropshiretelfordandwrekin.nhs.uk) Please dial 111 for any non-urgent medical issue that cannot wait until the practice reopens. As always please only dial 999 for any urgent/life threatening matters.

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