We understand the capacity issues relating to Prescription Ordering Direct (POD) has led to a significant inconvenience to patients. POD is a service commissioned by the Shropshire, Telford & Wrekin CCG for repeat medication requests. The service is not part of Teldoc and we have no control over its capacity. Since the Pandemic and similar to...
From 26th July 2021, we are changing the way you need to order prescription requests. To reduce the risk of infection control, Teldoc sites will no longer be accepting paper prescription requests from 26 July 2021. Please send your prescription requests by using one of the following methods: By using the Patient Access or NHS app By...
Should we be unable to offer you an appointment at your preferred site/time we are now able to offer appointments at an alternative site within Teldoc. We hope this will enable us to more effectively meet your needs. Please ask our front of house staff and call handlers for further information
Dear Patients Currently Teldoc are switching over to a new telephone service as part of a new service provision to all GP practices in Telford and Wrekin. Whilst every effort is being made to minimise disruption to services and to telephone access some disruption cannot be avoided. We apologise for any inconvenience you might experience....
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