Please accept our sincerest apologies for the multiple text messages you may have received from us late last week and into Friday night. This was caused by an unexpected technical glitch with our new messaging provider. While we worked to resolve it immediately, the messages continued to send. We have since reverted to our previous,...
Teldoc Health Co-Pilot: Our Triage and Appointment System is changing this Summer Teldoc Health Co-pilot is moving to a new platform to continue to provide your online service. We have been using Health Co-Pilot since June 2024 and have received positive feedback from patients over the last 12 months. Whilst we make these changes there...
Going to your local pharmacy offers an easy and convenient way to get clinical advice on minor health concerns, and now community pharmacies can offer treatment and, when appropriate, some prescription medicine, for seven common conditions without patients needing to see a GP, as part of a major transformation in the way the NHS delivers...
One of the Government’s key aims is to reduce waiting times and improve access to general practice, as part of this work, we introduced Health Co-Pilot earlier this summer which is now fully operational. The next phase of this work is to improve our telephone system so that it can fully support and enhance our...
To all patients and residents across Shropshire, Telford and Wrekin. Following the global IT outage on Friday 19 July 2024, we can report that EMIS – the appointment and patient record system – is now up and running for GP practices, community pharmacies, and the Prescription Ordering Direct (POD) service. However, please note that disruption...
To all patients and residents in Shropshire, Telford and Wrekin, we are aware of an IT outage that is impacting organisations globally, including some health services across the country. If you have a healthcare appointment scheduled for today, please still attend unless advised otherwise. Local health and care partners are working together to monitor the...
Important information for all patients of Teldoc Medical Practice: There is no excuse for abuse. Instances of abusive and bad behaviour are a growing concern within our GP practices across Shropshire, Telford and Wrekin. We are appealing to everyone to please remember the pressures our healthcare professionals are facing and to be respectful and kind...
Your health and well-being can be influenced by various factors, including your financial situation, social interactions, and living conditions. GPs often see patients who are dealing with feelings of isolation, stress from work, or concerns about finances and housing and other issues that extend beyond the scope of traditional medical treatment. Social prescribing steps in...
This means that, as part of the health commitments of the Armed Forces Covenant, we have a dedicated clinician who has a specialist knowledge of military related health conditions and veteran specific health services. This is important in helping ex-forces to get the best care and treatment. If you are ex-forces, please let your GP...
We are using a new online service called NHS Register with a GP surgery that makes it easy to register with this Teldoc Medical Practice. New patients just need to fill in an online form to get started. They do not need proof of address or immigration status, ID or an NHS number. The service...
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