New Telephone System

5 July 2018

Dear Patients

Currently Teldoc are switching over to a new telephone service as part of a new service provision to all GP practices in Telford and Wrekin. Whilst every effort is being made to minimise disruption to services and to telephone access some disruption cannot be avoided. We apologise for any inconvenience you might experience. Going forward the new system will give us increased call capacity and provide a better experience for all patients.

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Update - Please note the practice will be closed from 6pm on Friday 3rd May until 8am on Tuesday 7th May due to the Bank Holiday.

Think which service? - NHS Shropshire, Telford and Wrekin (shropshiretelfordandwrekin.nhs.uk) Please dial 111 for any non-urgent medical issue that cannot wait until the practice reopens. As always please only dial 999 for any urgent/life threatening matters.

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