Think Pharmacy First

27 November 2024

Going to your local pharmacy offers an easy and convenient way to get clinical advice on minor health concerns, and now community pharmacies can offer treatment and, when appropriate, some prescription medicine, for seven common conditions without patients needing to see a GP, as part of a major transformation in the way the NHS delivers care.

Highly trained pharmacists at more than nine in ten pharmacies can now assess, treat, and when appropriate, provide some prescription medicine for earache(for those aged between 1 and 17), impetigo (for those aged 1 year and over), infected insect bites (for those aged 1 year and over), shingles (for those aged over 18 years old), sinusitis (for those aged 12 years and over), sore throat (for those aged 5 years and over) and urinary tract infections (UTIs) (for women aged 16-64 years) without the need for a GP appointment.

Community pharmacy teams are highly-skilled, qualified health professionals who have the right clinical training to give people the health advice they need. Patients don’t need an appointment and private consultation rooms are available. Pharmacy teams can also signpost to other relevant local services where necessary.

Pharmacists have always helped patients, families and carers in their communities stay healthy and are well placed to offer treatment for health conditions. By expanding the services community pharmacies offer, the NHS is aiming to free up GP appointments and give people more choice in how and where they access care.

Don’t wait for minor health concerns to get worse – think pharmacy first and get seen by your local pharmacy team.

For more information, visit nhs.uk/thinkpharmacyfirst

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Please note the Practice will be taking part in mandatory training from 1.00pm on 4th March 2026

All services are provided by Health Hero via 111, these will be available for all urgent appointments, prescriptions and enquiries during this afternoon, however, patients will still be able to access the Practice via the phone, Health Co-Pilot and at the main sites for all routine requests. No same day appointments will be offered AFTER 1.00pm.

The main sites are:

  • Lawley
  • Oakengates
  • Malinslee

All branch sites will be CLOSED from 1.00pm.

If you feel that your enquiry is urgent for today you are urged to call 111.

As always please dial 999 for any life threatening matters.

 The Practice will reopen on 5th March 2026

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