Latest News

All the latest news and events about Teldoc, the NHS and around Telford and Wrekin
New ‘Think Twice, Order Right’ Campaign Launched to Reduce Medicines Waste and Protect Patient Safety

NHS Shropshire, Telford, and Wrekin have launched a new campaign, ‘Think Twice, Order Right,’ to address the significant issue of medicines waste in our community. Did you know that approximately £2.6million of medicine items are wasted unnecessarily in Shropshire, Telford and Wrekin each year? This campaign aims to reduce this waste, protect patient safety, and ensure...

New Improved Services at Teldoc

One of the Government’s key aims is to reduce waiting times and improve access to general practice, as part of this work, we introduced Health Co-Pilot earlier this summer which is now fully operational. The next phase of this work is to improve our telephone system so that it can fully support and enhance our...

Communications Update on IT Outage

To all patients and residents across Shropshire, Telford and Wrekin. Following the global IT outage on Friday 19 July 2024, we can report that EMIS – the appointment and patient record system – is now up and running for GP practices, community pharmacies, and the Prescription Ordering Direct (POD) service. However, please note that disruption...

Have Your Say On the Way Your Local GP Services are Working

Around 2.5 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey in early January. The answers we get help the NHS to improve local health services for people like you and your family. It is important...

Changes to the Emergency Supply of Repeat Medication

From April 2023, patients who are in immediate need or require emergency repeat medications will need to visit www.111.nhs.uk or call 111. This may include running out of medication, losing or damaging medicines, or patients going away from home and forgetting their medication. Patients will continue to have access to urgent supplies but from 1...

Have Your Say – 2023 GP Patient Survey

Have your say on the way your local GP services are working Around 2.4 million people, aged 16 and over, who are registered with a GP practice in England will receive an invitation to take part in Europe’s biggest patient experience survey in early January. The answers we get help the NHS to improve local...

Get the Right Care This Christmas

Get ready for Christmas by ordering your prescriptions early, is the message from health experts at NHS Shropshire, Telford and Wrekin. With Christmas and New Year fast approaching, NHS leaders are keen to ensure that people across the county have enough of their routine medication and prescriptions. With some pharmacies and GP practices closed over...

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