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What is a repeat prescription?

A repeat prescription is a continuous supply of certain medication that you can routinely order for a set period of time without having to see a doctor.

The doctor will arrange for this medication to be available for you to order for a clinically appropriate length of time and you will then require a review.

We review any regular medication on a repeat prescription annually.

How to order a repeat prescription

Order your repeat prescriptions in the NHS App 

You can order your repeat prescriptions at any time in the NHS App, without joining a telephone queue or waiting until your GP surgery opens.

You can also easily choose where your prescriptions are sent by changing your nominated pharmacy to wherever suits you.

Download the NHS App or find the same service on the NHS website: www.nhs.uk/nhs-app

All you have to do is just sign in and you’re ready to go.

To register for this service just download the app

To download the NHS app, scan here
It's free and available 24 hours a day, 7 days a week.
To download the NHS app, scan here

Help and Support

If you have any problems using the NHS App, you can:

Go to ‘Help’ in the top right-corner of the app. You will get help related to the feature you are using.

Visit nhs.uk/helpmeapp or scan the QR code below

Prescription services

Find the service and help you need

Collecting your prescription

You can usually collect your prescription 3 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

  • On the NHS app
  • At any pharmacy that accepts repeat prescriptions

Prescription charges

Find out more about prescription charges

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

About pharmacists

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

  • Coughs
  • Colds
  • Sore throats
  • Tummy trouble
  • Aches and pains

They can also advise on medicine that you can buy without a prescription.

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private room where you can discuss issues with pharmacy staff.

Emergency prescriptions

Use this service to request a limited emergency supply of a medicine you’ve completely run out of.

This must be a medicine you are prescribed regularly, through a repeat prescription.

You will be charged your usual prescription fee. If you do not usually pay, it will be free.

When not to use this service

You cannot use this service to get:

  • antibiotics for a new or recent problem
  • controlled drugs that require identification to collect
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Update - Please note the practice will be closed from 6:30pm on Wednesday 24th 2025 until 8am on Monday 29th December 2025.

We wish all our patients a Merry Christmas

Think which service? - NHS Shropshire, Telford and Wrekin (shropshiretelfordandwrekin.nhs.uk) Please dial 111 for any non-urgent medical issue that cannot wait until the practice reopens. As always please only dial 999 for any urgent/life threatening matters.

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